Customer research | Design | Ideation
Our team of strategists, designers, product managers and technologists meet with you to understand your business goals — and more importantly to start to understand your audience. Next, we examine workﬂows across departments to formulate a view of your digital enterprise system and identify areas for improvement.
Guided by the ﬁndings, we design a tangible roadmap for the path forward. Our plans include recommendations for innovative products as seen through your audience’s eyes, as well as metrics, timelines and milestones to track your success.
Once we’re aligned on your new strategy, we execute that plan and collaborate with you to activate the roadmap. Along the way, we check in to support your team and identify where we can amplify the return on your technology investment.
What we do
Customer researchUnderstand the wants and needs of the people you’re looking to serve, and then use those insights to deliver an on-point solution.
Usability testingFind out how your technology is performing in the hands of its users by putting it through thorough testing criteria. Your findings will help you improve accessibility, responsiveness and the overall experience.
Technology assessmentsKnow what’s working and what’s not. Spot security vulnerabilities and learn how you can give users a cleaner experience.
Solution designTailor your IT needs to specific situations so you’ll never be left lacking. Our team can guide you as we create a comprehensive plan that can address almost any need you may have.
Product road mappingPartner with us to formulate a plan that has the power to help achieve your vision by accounting for top priorities, milestones and the resources required to complete the project.
Ideation workshopsUnlock near-infinite possibilities for your technology stack and organization by scheduling time with our specialists to formulate a fresh approach — one that’s centered on efficiency, optimization and productivity.
Modernize systemsModernize your legacy systems with a strategy that integrates user research and digital roadmaps smooth your operations.
Want to get started?
App exceeds loyalty goals
Creating a new way to connect with customers exceeds Kwik Trip’s goals by 150% and pays off in loyalty.
Development drives success
Wipfli’s custom upgrades to hardware and software propel SharpLogixx past the competition.