Kwik Trip

Revving Up
Loyality.

M
app installs in first year

Wipfli Digital fueled the launch of our client’s first-ever mobile loyalty program through our UX design process, constant collaboration and deep customer understanding. In the first year, Kwik Trip exceeded its adoption goals by more than 150%.

The Solution

Leveraging user research and usability testing, we helped Kwik Trip launch its first-generation loyalty program by designing and developing the Kwik Rewards apps for iOS, Android, and responsive web. Teaming with Kwik Trip's internal API developers, we ensured every feature in the app could meet ever changing customer behavior and business needs.

The Challenge

Our mission: Turn fan passion into smarter, more meaningful connections for this beloved midwestern convenience store brand. Through deep teamwork and nimble development, we were able to quickly bring our clients up to speed with a suite of digital experiences that engaged and delighted their best customers.

Wipfli helped us take our technology to the next level. We can manage the day-to-day with greater control and confidence.
David Jackson, Digital Marketing & Loyalty Manager

The Results

Nine months after launch, Kwik Trip had already signed up more than one million customers — exceeding its target for year one. Today, Kwik Rewards members are able to digitally manage their entire loyalty and payment journey. And new, engaging features are being regularly released.

{477E0D3E-951D-43A1-9A3B-1C611BFA7C72}
%
exceeded adoption goals
{BD0763D9-4C1A-434D-B364-0602C3E76542}
M
loyalty members
active in first year
{477E0D3E-951D-43A1-9A3B-1C611BFA7C72}
monthly applications or
branded credit & debit cards
Related capabilities

Ready?

With more than 2,900 associates and 48 offices, Wipfli's team is always ready to help. How can we put digital to work for you?

\

What can we help
you get done?

Let's talk about how Wipfli can meet your unique UX needs.

Or email us digitaldone@wipfli.com

Thank you

Thanks for connecting. We’ll be reaching out ASAP to learn more about how we can help.

Return to form Or email us digitaldone@wipfli.com